How to order
Where and how to choose your Shuz?
Since we work exclusively to order and every pair is hand painted, all changes are possible. For example, you like one of our existing models but would like to change any detail, colour of laces, bows, illustrations, inscriptions or even the color of the entire sneaker, it is possible.
What size do I need?
To be sure what size you need you can look at our size chart and in that way determine the size you need. Sizes run a bit smaller so we suggest a size bigger if you are between sizes.
All prices are visible on our web shop.
What information do I have to give to complete the order?
If you want to order personalized shuz. via e-mail we need the following info:
– name of the model or a description of your idea
– shoe size
– address if sent by mail
– cell phone number so we can contact you personally in case there are some complications
How long does it take to make a pair of Shuz?
From the day we receive your order we need 3 working days for production. Once the shuz. are shipped to your address we can send you your tracking number if you request it. If due to unforeseen circumstances we can not deliver in the specified time, we will personally contact you using the contact information stated when ordering.
Shipping & Delivery
|Ship to||Cost||With another item|
|Croatia||€4.00 EUR||€4.00 EUR|
|European Union||€10.00 EUR||€10.00 EUR|
|United States||€20.00 EUR||€20.00 EUR|
|Everywhere Else||€20.00 EUR||€20.00 EUR|
How do I maintain my Shuz?
Shuz. are painted with special colours for textiles. Considering that these are canvas sneakers, footwear that is usually risky to put in the washing machine we recommend taking your shoes to a professional laundry cleaner, especially models with delicate materials like lace!
Sneakers that are painted (don’t have lace) can be machine-washed using a program for delicates at low temperatures, but note that it is at your own risk, because the color may fade, especially metallic colors and colors with glitter.
Models with appliqué lace can not be machine washed as it can cause damage.
// You can personally contact us for maintenance advice //